Hai Kang Life Corporation Limited (“HKLife”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through this website, how we use it, and the choices you have. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
When you submit the enquiry form, we collect the information you provide: your name, email address and message (required), and, if you choose to provide them, your organisation, phone number and country or region, together with the topic you select. We may send an automatic email to the address you provide to confirm that we received your enquiry.
When you visit the site, our server may briefly process technical information such as your IP address to keep the service secure and to prevent spam. We do not use this information to identify you.
We use the information you submit only to respond to your enquiry and to follow up on the matter you raised, such as an investment, collaboration, media or job enquiry.
We will not use your personal data for direct marketing, and we do not sell or rent it to anyone.
Your enquiry is accessible only to HKLife staff who need it to respond, and to service providers who host or maintain this website or deliver our email for us under a duty of confidentiality.
As we have teams in Hong Kong and Beijing, your enquiry may be handled by colleagues in mainland China where needed to respond to you. We may also disclose personal data where required by law.
We keep enquiries only for as long as necessary to deal with them and for related record-keeping, and then delete them. Backup copies are kept for up to 30 days.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access to submitted enquiries is password-protected.
This website does not use cookies for advertising or tracking. It stores only your language preference in your browser so the site opens in the same language next time. Fonts and videos are served from our own server, not from third parties.
We keep anonymous visit statistics on our own server, such as the number of page views, which pages are viewed, the referring website, device type (mobile or desktop) and language. These statistics do not use cookies and we do not store your IP address. If your browser sends a “Do Not Track” signal, your visit is not counted.
Under the Ordinance, you may request access to and correction of the personal data we hold about you. You may also ask us to delete your enquiry. We may charge a reasonable fee for processing a data access request, as permitted by law.
This website links to news articles and other external websites. Their privacy practices are not covered by this policy.
We may update this policy from time to time. The latest version is always available on this page.